Yes, the future is here. In fact, chatbots have been around for the past year or two. But they were available explicitly to big brands ready to chuck a good load of funds into building one. As the technology evolves, messenger chatbots no longer require an army of developers nor months of work.
Chatbots are an incredible piece of technology that will take over the world in no time. Chatbots work outside of your business’s working hours serving your potential clients 24 hours 7 days a week. No weekends, no holidays. Chatbots are working machines that never stop generating revenue for you.
Chatbots can include Artificial Intelligence which means that they have the ability to learn from their conversations. They can get better in answering tricky questions, understanding emotions and doing what they do best – selling, serving and supporting. Once the chatbot is set up it saves time and generates more leads that you can use to convert into your real clients.
Chatbots don’t have emotions so they will never say anything outside of what you want them to say. On the contrary, chatbots can be made friendly and easy-going. This will help your visitors feel extremely satisified with their interactions. Chatbots can lead the visitors to check out, accept payments, ask questions and record answers into external files such as Google Sheets.
One of the biggest advantages of messenger chatbots is that they can be integrated in various messengers. These can be Facebook Messenger, Skype, Twitter, you name it! But right where billions of people prefer to communicate and to spend their time.
This is why you get up to 99% open rate of anything you share with your potential customers. This is sky high in comparison with standard email marketing. Messengers are killing all other communication tools in digital space and demonstrate extreme growth. Here is a some good BI Intelligence data to demonstrate it:
Emails will very soon become a secondary means of communications with messengers taking the hot spot.
And you have the chance to be ahead of time by building your chatbot today!
Moreover, with mobiles taking over the digital world, messenger chatbots are already optimized for mobiles. So you don’t need to worry about spending extra time, funds and efforts on optimizing your chatbot for all platforms. Here is a great comScore Media Metrix Multi-Platform & Mobile Metrix, demonstration of what many call death of desktops:
Now, imagine someone contacting you through your standard live chat form on your website. If you are not in the office or you don’t have a dedicated person to answer the query straight away, the visitors are most likely to close your page and never come back to it. It’s definitely the case on the weekend or during the holidays. You can try to collect their emails to get back to them later but very few visitors agree to this. I never do that either because I usually need answers right here, right now.
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However, if you have a connected chatbot to your page and to your Facebook Messenger, your chatbot will answer any questions the visitors might have even if you are not around. If the visitors persist on speaking to a human, that’s when the magic happens. You will not lose a lead because the visitors do not need to stay on the page to speak with you further.
Both you and your chatbot will be able to reach your potential clients through their Facebook Messenger on any device that they use!
Meaning that even if they forgot the name of your company, went for a vacation and intentionally left their laptop behind, you will be able to remind them of you and answer their query by sending a direct message to their Facebook Messenger. And it doesn’t even have to be you! Your chatbot can do everything you had to spend your time on before – how cool is that?!
By the way, the amount of unique users of Facebook Messenger is growing faster than those of Google Search or even YouTube! Check this comScore Mobile Metrix data out:
Messenger chatbots help financial and marketing organizations to sell their products and services, law companies to collect preliminary information about potential clients without spending any time on that. Chatbots help take-away restaurants to deliver food and hungry consumers to order it. They assist flower and book shops to sell and organize deliveries. They help NGOs to communicate with their supporters and beneficiaries on a daily basis and all companies without exceptions to accept feedbacks, complaints and suggestions, help with locating the offices and understanding the working hours. Chatbots can check the weather, schedule meetings, get news, organize payments and many more. The opportunities are endless!
Work with Us
We are one of the first companies to offer full-stack chatbot development within a short period of time and for a fair price.
We can create a chatbot for you, design and teach it both linear and free conversations. Once the chatbot is built, we can integrate it into your Facebook page’s Messenger, your website (chat option), Skype, Viber or any other platform that you use and need.
We can build a chatbot for you and your business and make sure it does exactly what you need it to do. And just like with any other service, we will make it quickly, reliably and for a fair price.